- Report: #1218929
Complaint Review: Kixeye.com - San Francisco California
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Author Not Confirmed
Why?
Kixeye.com
333 Bush St. San Francisco, 94104 California, USA
Phone:
405-400-8288
Web:
www.kixeye.com
Categories:
Business Rating:
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Kixeye.com Breach of Contract San Francisco California
I have been playing this game for over 3 years yesterday I logged on to find that I was banned for cheating, I was shocked considering I dont cheat, I sent in a ticket asking why, no response, I sent pms to moderators asking why, no response. I call the phone number listed at their San Fransicso office its a dead recording referring back to the web site for customer service.
I have spent real money on this game which I enjoy the cheats, hackers, and bugs notwithstanding. To be called a cheat on a free game, a cheat statement on the interent is totally unacceptable considering I am innocent of any such action. For a company to take payment and then without notice of any kind cancel my access to said account that has a positive balance and then say sorry no refunds is in my opinion Fraud! For a company to accept payment for services allow said services to be utilized and then without just cause after the fact cancel said contract without cause or explanation is fraud plan and simple!
For a company to refuse contact of any kind, refusing to be accountable for their actions is totally unacceptable. If I was aware that this company has no accessibillity for communication other than a possible email response well I would not have explored doing business with this company!
I for one will not accept my integrity and good name be tarnished in such a manner and I will not stop until I get satisfactcion!
