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  • Report:  #1210088

Complaint Review: Knetbooks - Internet

Reported By:
Chris - Rio Grande, New Jersey,
Submitted:
Updated:

Knetbooks
Internet, USA
Phone:
1-866-870-9186
Web:
www.knetbooks.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I rented a book from Knet books on line for my son for college. This is how they advertise . Why rent a textbooks? Renting textbooks from knetbooks.com can save you tons of precious cash. Our textbook rental program is designed to be super cheap and easy to use. Never pay list price for a book ever again, rent your books from knetbooks.com. Whether you need to rent your textbook for a semester, summer session or even a quarter, we have an option for you. If you want to keep your book rental even longer you can extend your rental period by 15 or 30 days for a small fee. After finals, send it back at no cost, just print a free shipping label and return your textbooks. Where does it say for less than a semester? Apparently that was what I choose when I rented this book without understanding that this book needed to be returned before finals. If I wanted to keep the book longer, I never got a notice mailed or emailed about extending the time for a small fee cause if I did I would have. Instead they simply charged my card the full price of the book and never notified me. I only find this out when I am ready to return the book. They said don't bother you bought it. I never got a notice of that either. No reciept of charging my card without my permission. Other book rental companies emailed me every week, stating you have 20 more days till you need to return your book. Not this company. They won't return my money. This company is a scam and have gotten many other negative reports on various web sites. College kids and their parents are busy, this company is preying on them in hopes they screw up, forget, or is late so they can reap more money.Here is want they wrote on their site. False Advertisiment for sure. Because Knetbooks knows college students. Our rental program is designed to save you time and money. Whether you need a textbook for a semester, quarter or even a summer session, we have an option for you. Simply select a rental period, enter your information and your book will be on its way! Why do they have short term as an option when they don't mention it in their advertising of why rent a textbook from knetbooks? This and the other why rent never mentions half a semester do they? But the button marked is automatically on short term, so if you are rushing along you missed that you just rented for less than a semsester. Who does that. Don't you need a book for finals? Please do something aobut this company. Report to better business bureau too.



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