- Report: #1278907
Complaint Review: knetbooks - Internet
-
Author Not Confirmed
Why?
knetbooks
Internet, USA
Web:
knetbooks.com
Categories:
Business Rating:
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knetbooks Unauthorized charges winter park Internet
I recently rented a textbook with this company. The textbook was 6 days late, which I was not aware of. The only email I received was one telling me my card was charged $147 for the full amount of the book. I returned the book immediately. When I called customer service, I was told that they sent three emails advising of when it was due/late, which was not true. The only option is a 50% refund which is ridiculous. I am now awaiting a supervisor to call me.
