- Report: #948638
Complaint Review: krystal resort - cancun Select State/Province
Reported By:
seniore roberto -
londonderry, New Hampshire, United States of America
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krystal resort
zona hotela cancun, Select State/Province, United States of America
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krystal resort cheating misrepresenting in efforts to sell timeshares cancun, Mexico
found an all inclusive travel bargain on the internet, would have to attend a sales presentation for 45 minutes. the 45 minutes turned into several hours and did wind up purchasing a "business opportunity" after thinking it over and looking at the paperwork given to me went back less than 24 hours later to cancel (another couple of hours) was told that although i was able to make a purchase through a secured terminal a refund/credit could not be used through the same terminal and that my paperwork went to the main office for filing and that i would have to come back the next day to sign off/cancel and that they would credit my account when i contacted my bank when returned to the us/within 15 days. The 15 days turned to 30 and I contacted my bank and had already put the charges in dispute while in mexico. after about 90 days the charges finally came off, but this resort and alot of the staff are extemely dishonest!
1 Updates & Rebuttals
RoseW
Phoenix,Arizona,
How long do I have to rescind my timeshare?
#2Consumer Comment
Mon, June 02, 2014
How long do I have to rescind my timeshare? By law, you have five business days in Mexico to cancel the contract after you have signed it. If you decide to cancel the purchase within this period, notify the developer by email and certified mail. Keep the receipt as evidence you cancelled on time. You should receive a prompt refund of all the money you have paid, without any cancelling penalties, within fifteen business days
