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  • Report:  #460317

Complaint Review: KSAResumes.com Career-climbers.com - Corona Del Mar California

Reported By:
- CONROE, Texas,
Submitted:
Updated:

KSAResumes.com Career-climbers.com
3535 East Coast Highway, #250 Corona Del Mar, 92625 California, U.S.A.
Phone:
949-514-5573
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
On 04/16/2009, I paid $248.95 via google checkout to for the 6 to 10 KSAs - CAREER PACKAGE to Resume Services. The Career Package included the following: 1)In-depth career history analysis 2)Communication with our team of writers 3)Federal Resume drafting and review 4)6 to 10 KSAs drafting and review 5) FREE Resume revisions 6)FREE text resume for pasting into the web's most prevalent job-site resources 7)Cover Letter 8) Follow-Up Letter.

On 4/17/2009, I provided to Matt Sutton ([email protected]) and Sean Novick ([email protected]) my current resume, job descriptions of my current and prior job, and announcement for job I was seeking.

On 4/21/2009, I received an email attachment (resume and KSA) from Matt Sutton ([email protected]), however, the resume and KSA have tons of misspelled words, grammatical errors, and lacked required information needed in a federal resume, and there was no correlation to the job announcement and KSA's. I NEVER received the cover letter and follow up letter.

On 04/22/2009, I tried contacting the company at (949)514-5573 and Customer Support (949) 706-6679, no answer at either phone. I emailed Matt & Sean requesting a working phone number to discuss the resume issues. I called the two numbers again on 04/24/09; no answer and sent another email.

On 04/26/2009, email from Matt that numbers worked & they respond to questions in writing.

On 04/27/2009, sent email requesting they do additional revisions, format to federal resume and several questions.

On 05/01/2009, I forwarded the same issues and questions from the 04/27 email as follow up to Matt because they had not responded.

On 05/05/2009, Matt response "This is our last response & a basically do your own revisions.

KSAresumes did not provided the quality federal resume and KSA writing service as advertised. I asked them to refund the money based on not providing the service as advertised. The website states Our Federal Resumes and KSAs are prepared by Nationally Certified Professional Federal Resume Writers. Our Federal Resume Writing Service provides only superior Federal Resume Service Help and Assistance to ensure you are Equipped with a Flawless Federal Resume, however, I notified them the federal resume & KSA's sent to me had misspelled words, grammatical errors. KSAResume.com response Feel free to revise it. We prepared it as effective as we can".

I checked my bill to realize payment was received by:

PO BOX 7173 Newport Beach, CA 92658

(949) 514-5573

www.career-climbers.com

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

THE SHOCKER: http://www.thenrwa.com/Resume-Writers/teleseminars.asp

Sean M. Novick, Esq. is an attorney licensed in both California and New York. Prior to launching his own career-counseling and resume-writing company, www.career-climbers.com, he worked for one of the country's prestigious resume writing companies. His law firm, The Sean Novick Law Group, focuses in business litigation, and he is passionate about working with entrepreneurs and small businesses.

Sean Novick, The Sean Novick Law Group

3535 East Coast Highway, #250

Coronal Del Mar, CA 92625

949-287-4349

Email: [email protected]

Website: www.seannovicklaw.com

ksaresumes.com is Registered.

Domain Name.......... ksaresumes.com

Creation Date........ 2007-09-28

Registration Date.... 2007-09-28

Expiry Date.......... 2009-09-28

Organisation Name.... Sean Novick

Organisation Address. 3535 E. Coast Highway

Organisation Address. #250

Organisation Address. Corona del Mar

Organisation Address. 92625

Organisation Address. CA

Organisation Address. UNITED STATES

Admin Name........... Sean Novick

Admin Address........ 3535 E. Coast Highway

Admin Address........ #250

Admin Address........ Corona del Mar

Admin Address........ 92625

Admin Address........ CA

Admin Address........ UNITED STATES

Admin Email.......... [email protected]

Admin Phone.......... +1.3107215825

career-climbers.com is Registered.

Domain Name.......... career-climbers.com

Creation Date........ 2007-07-25

Registration Date.... 2007-07-25

Expiry Date.......... 2010-07-25

Organisation Name.... SEAN NOVICK

Organisation Address. P.O. BOX 482

Organisation Address.

Organisation Address. PASADENA

Organisation Address. 91101

Organisation Address. CA

Organisation Address. UNITED STATES

Admin Name........... SEAN NOVICK

Admin Address........ P.O. BOX 482

Admin Address........

Admin Address........ PASADENA

Admin Address........ 91101

Admin Address........ CA

Admin Address........ UNITED STATES

Admin Email.......... [email protected]

Admin Phone.......... +1.9497060656

Admin Fax...........

Shae

CONROE, Texas

U.S.A.


2 Updates & Rebuttals

Resumes guaranteed - senior management

Clermont,
Florida,
1-On-1-Resumes.Com is NOT the company in this complaint..

#2REBUTTAL Owner of company

Tue, June 18, 2013

This report has NOTHING to do with 1-On-1-Resumes.Com whatsoever!

It is about a completely different company [1-On-1-Resumes.Com is partners with Ksa-Help.Com and NOT the site described here]--- and should not be confused.


Resume Manager

Southern California,
California,
U.S.A.
False Claim by an Individual seeking a Free Resume

#3UPDATE Employee

Fri, July 17, 2009

This client is not atypical in this economy. She ordered, and received a resume and KSA package. When she received the resume, she bombarded us with a host of ridiculous questions. She did not understand the difference between the "Implied First Person" and the 3rd person, did not provide us sufficient information, did not cooperate in the revision process etc. (We provide the Cover Letter AFTER the resume is completed so that it properly complements one another). She did not understand what a KSA is, and did not comprehend that we only assist with the KSA response that she provides, not draft the entire response for her. That would be ridiculous, if not fraudulent. Her response should be considered in light of her admission that she clearly wanted someone to "do her homework for her" so she can turn it in. The concept was lost on her. In all reality she simply wanted a free resume and KSAs. We did refund her order, and she still went and posted private information about a former staffer ...And she wonders why no one will hire her. Thank you for the opportunity to set the record straight.

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