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  • Report:  #1103408

Complaint Review: Kyocera - Costa Mesa California

Reported By:
John O. Cooper - Woodland Hills, California,
Submitted:
Updated:

Kyocera
3565 Cadillac Ave Costa Mesa, 92626 California, USA
Phone:
800.537.0294
Web:
http://kyoceraadvancedceramics.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

Several months ago I bought a Kyocera-banded ceramic knife from Amazon.  It is a fantastic knife, not cheap at over $60 but an excellent chopping knife.  The knife comes with instructions of where to send it to have it sharpened as most people do not have the gear to charpen ceramic knives.  You send it to;

 

Kyocera Industrial Ceramics Corp, 3565 Cadillac Avenue Costa Mesa, CA. 92626

Attn: Sharpening Dept.

 

(See the Kyocera form here) kyoceraadvancedceramics.com/media/document/Warranty-Sharpening-form-2012.pdf

 

The cost is $10 and is payable by check or credit card.

 

As I would be traveling in late October-2013 I mailed my knife.  Still today I do not have it back and it is 1/Dec/2013.  The stealing bas***** at Kyoecera admit to getting it but LIE about returning it.

 

It took the thieves 20 days to acknowledge the order, the USPS delivered the item in ONE DAY.  

Order Ack

 

First Email contact from the thieves

This turned out to be a complete LIE.  It is two weeks later and no knife.  I some one swimming here from Korea with it?

 

Second Email from the thieves

More bulls***.



Bottom line - KYOCERA STEALS!



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