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  • Report:  #1210025

Complaint Review: L Envi - Internet

Reported By:
kathy - cambria, California,
Submitted:
Updated:

L Envi
Internet, USA
Web:
lenvi.net lenvi.com
Tell us has your experience with this business or person been good? What's this?

1/15/15 I responded to online ad to try product "risk free" and pay shipping only (4.95 and 5.95). No mention that a monthly shipment would follow.1/30/15 my credit card was charged 94.95 and 94.99. I was told that I had 14 days from "free offer" to cancel or monthly shipments would continue. I was told I was able to cancel future shipments, which I did by automated message.  As of today, I have not received the monthly shipment but I have not received a credit to by credit card.

I reported this company to BBB in Atlanta, GA area.   Hartford Scientific responded with a very lenghly form letter showing a terms and agreement statement which basically stated that shipments would continue.

That form letter terms and agreement shows nowhere before the "Buy now for quicker delivery" button or "rush my order" button. No where above that button did it state I would be signing up for continued shipments with a $95+ monthly charge or that I would I have to send the product back to be refunded. In fact, it said quite the opposite. The ad stated that this was a "risk free" "trial offer". I would say that being charged without my consent is NOT "Risk Free". I have not as yet received the 1st automatic shipment but if and when I do I will refuse and return to the Post Office. Now that this has happened to me I have found so many complaints posted to the internet. It appears to me that they will continue to make money with this scam until someone shuts them down



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