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  • Report:  #198189

Complaint Review: Ladies Workout Express - National Fitness - Matrix Acceptance - Roy Utah

Reported By:
- bridgeton, New Jersey,
Submitted:
Updated:

Ladies Workout Express - National Fitness - Matrix Acceptance
Po Box 224 Roy, 84067 Utah, U.S.A.
Phone:
800-658-7700
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I signed up for a one year membership at a local ladies workout express. My membership expired in march 2006. They refuse to believe that I am no longer a member. I am getting letters about money that they think I owe them and phone calls about twice a week. I paid the one year fees that I agreed to and do not wish to renew. Is this the Hotel California - you can check out but you can never leave.

Michelle

bridgeton, New Jersey
U.S.A.


1 Updates & Rebuttals

Wendy

Leander,
Texas,
U.S.A.
Did you give the required notice?

#2Consumer Suggestion

Wed, June 28, 2006

Michelle, I just read your report. I am an owner of Ladies Workout Express in Texas. All of the agreements require a 30-days advanced written notice to termionate the agreement. Even if you did sign up for a 12 month membership, the agreement is probably an auto renewal type membership. Meaning that it renews month by month until the required notice is received. You will continued to be billed each month until the notice is received and processed.

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