Faithful Cust-1hr Away
Johns Creek,#2Consumer Comment
Thu, September 04, 2008
I too have had issues with E-Fit. I was a faithful customer of X3 Sports who paid my bill on time every month. Due to relocating an hour away from both of their facilities, I had was forced to cancel my month-to-month agreement. Although inconvenient, I mailed the cancellation form via certified mail to E-Fit. Two weeks later, I received a response from E-Fit stating that I need to get the signature of management at X3 Sports before my cancellation would be granted. ... inconvenient and unprofessional. They continue to draft my account $99/mo for service I don't have and my agreement was on a month-to-month basis. Not cool.
Faithful Cust-1hr Away
Johns Creek,#3Consumer Comment
Thu, September 04, 2008
I too have had issues with E-Fit. I was a faithful customer of X3 Sports who paid my bill on time every month. Due to relocating an hour away from both of their facilities, I had was forced to cancel my month-to-month agreement. Although inconvenient, I mailed the cancellation form via certified mail to E-Fit. Two weeks later, I received a response from E-Fit stating that I need to get the signature of management at X3 Sports before my cancellation would be granted. ... inconvenient and unprofessional. They continue to draft my account $99/mo for service I don't have and my agreement was on a month-to-month basis. Not cool.
Faithful Cust-1hr Away
Johns Creek,#4Consumer Comment
Thu, September 04, 2008
I too have had issues with E-Fit. I was a faithful customer of X3 Sports who paid my bill on time every month. Due to relocating an hour away from both of their facilities, I had was forced to cancel my month-to-month agreement. Although inconvenient, I mailed the cancellation form via certified mail to E-Fit. Two weeks later, I received a response from E-Fit stating that I need to get the signature of management at X3 Sports before my cancellation would be granted. ... inconvenient and unprofessional. They continue to draft my account $99/mo for service I don't have and my agreement was on a month-to-month basis. Not cool.
Faithful Cust-1hr Away
Johns Creek,#5Consumer Comment
Thu, September 04, 2008
I too have had issues with E-Fit. I was a faithful customer of X3 Sports who paid my bill on time every month. Due to relocating an hour away from both of their facilities, I had was forced to cancel my month-to-month agreement. Although inconvenient, I mailed the cancellation form via certified mail to E-Fit. Two weeks later, I received a response from E-Fit stating that I need to get the signature of management at X3 Sports before my cancellation would be granted. ... inconvenient and unprofessional. They continue to draft my account $99/mo for service I don't have and my agreement was on a month-to-month basis. Not cool.