In August 2012, I signed up to Lady Of America work out gym. I used the facility only for one week. When i signed in they never told me verbaly it was a 2 year contract. So i called and ask if if there was a way to get off the contract, and there respond was that i signed a 2 year contract and that i cant get out of the contract or less i pay the amount full, and if i cancell early it could effect my credit. Because the were deducting it straight from my bank account , so i waited until this year to call again to cancell, which is about to end on this month 24 of August 2014.When i called Lady of America to ask for the number of customer service, this young woman told me that lady of america moved from there less then 2 years ago, and that they are the new owner of the place, and that they can give me the numeber of there collection agency , which is National fitness.
So i called national fitness at 1 800 697 9055, talked to representative Alex Id 532. She took my call and helped me out on the process, i even had to call her again, Because when i enter to there web page i couldnt enter my contract number to make the cancellation within the 30 days. She told me that after this month they arent going to charge me no more. so Have to wait until next month to see if they cancell my membership. She was so sure that after this no ore. Hope she keeps her part.
But the thing that upset me is, that the gym is 3 minutes away from my house, thats why i joined the on the fist place, that when i have a chance i can go and work out, but the funny part is that since i joined on 2012, i used the gym just a week. and then Lady of america , disappeard from the place, they never send me a noticed that they where moving, or told any of there customers and its been 2 years that they been benfiting from my money, and i dont have a Gym to go work out anymore. I didnt go every day, but there where times when i could use some excercise.
Like i said the first time, a year ago i called to cancelled and they did not let me, they make a contract and we have to honor there contract, but they didnt honor me when the left with out even notifying me. I want my money back, this is a scam. I paid aproximate $ 790 for the 2 years with out putting a foot on there facility. I just want justice , because they are a rip off. Total scam. They should be reporte to the fraud department. Guess im not the only one being rip off.