- Report: #1054420
Complaint Review: Laguna Bay Spas - Kingsport Tennessee
Reported By:
South Florida Victim -
Parkland, Florida,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Laguna Bay Spas
1044 Fordtown Rd Kingsport, 37663 Tennessee, USA
Phone:
4233492900
Web:
Categories:
Business Rating:
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Laguna Bay Spas Junk, worthless, slapped together, no support on problems. Heaters short out breaker, no proper installation info on low voltage, no manual (not even a DISK) Kingsport Tennessee
I purchased the X-16 top-of-the-line spa. It is of very poor quality, it shorted out the electric after only two days of operation. I paid my licensed electrical contractor to come back and recheck everything, and we determined it was the spa. After numerous calling and holding I spoke to someone at the factory who said it is probably the heater, lets try that first. So they sent me a new heater and a phone number of a guy to install it. The new heater seemed to work as it did not trip the breaker but it would never get below 101 degrees, even if I set it at 97 degrees; however on the eleventh day of operation it too shorted out the electric just like before.
I requested a refund and am getting the run around BS.
