Randy Johns
Kingsport,#2UPDATE Employee
Sat, February 09, 2013
We shipped the parts via UPS that the freight company damaged 3 days after receipt of order. Consumer responded a month later they never received, so we shipped them again and we assume customer has these parts, as no one has notified us of this or any issues of Topside Failure. Please contact us at anytime to handle any unresolved issues. We appreciate the opportunity to fix any problem and get you back to enjoying your new spa.