- Report: #466851
Complaint Review: Laketon TV & Appliance - Penn Hills Pennsylvania
-
Author Confirmed
Why?
Laketon TV & Appliance
10491 Frankstown Rd Penn Hills, 15235 Pennsylvania, U.S.A.
Phone:
412-731-1748
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Laketon TV & Appliance AWFUL - Misrepresented a product, tried bait and switch Penn Hills Pennsylvania
I recently won a refrigerator from Laketon from the KDKA Online Auction. I paid for the refrigerator based on an ad (the ad shows a picture of a stainless refrigerator and states "Stainless Steel color-coordinated metal handles". I called to arrange pickup and was told the "guy in charge of that" would call back. hours later, I get a call from a 'guy' who didn't identify himself, but tells me I can get the fridge in white or black. I explained why I believed it was stainless and he said "then call KDKA". Needless to say, KDKA is refunding my money and said I am the second complaint they have already had about Laketon. I will never shop with them, they were rude, discourteous and basically blamed me for their error. What a joke!
Mj
Tarentum, Pennsylvania
U.S.A.
Mj
Tarentum, Pennsylvania
U.S.A.
1 Updates & Rebuttals
LAKETON TV
PGH,Pennsylvania,
USA
LAKETON TV
#2REBUTTAL Owner of company
Fri, October 23, 2009
That was not LAKETON TV fault KDKA put the wrong picture in but Laketon TV offered both consumers the stainless steel at no charge
