- Report: #1425011
Complaint Review: Laveaderm Natural Skin Care 877-437-1181 - Nationwide
Reported By:
Pamela -
Berkley, Michigan, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Laveaderm Natural Skin Care 877-437-1181
Nationwide, United States
Phone:
877-437-1181 877-446-982
Web:
http://laveaderm.net http://evelladerm.org
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Laveaderm Natural Skin Care 877-437-1181 Evelladerm Skincare - 877-446-9820 Scam encountered while ordering product on Amazon presented as being chosen to receive a free promotional offer.
In December I went on Amazon for the second time ever to order presents. While on the Amazon website and starting the process to place my order a message appeared notifying me "Congratulations - you have been selected to receive a free gift. Please select from one of the following - you will only need to pay shipping and handling. I selected the Lavederm (I only selected one product but when it arrived they had sent me the Evelladerm too. I didn't think much of it because there was info on the internet talking about how Amazon was giving away a lot of great free gifts.
Fast forward to January to find two charges in my bank account for $83 and $89 each to ship me 'reorders' of not just the one but both products. At no point in the process was it made clear that this would happen. When I called the 'Customer Service' number on the confirmation email to object and to find out how to return the product and get credit I was told that I'd have to contact the company directly - that they were just a third party company - they refused to give me contact info - told me I could take my chances returning it... essentially telling me "got you sucker - nothing you can do"
This is a scam every which way - beware!
Will likewise report to Consumer Protection, Amazon and Master Card
3 Updates & Rebuttals
Pamela
Berkley,Michigan,
United States
Not Claiming Amazon Complicit
#2Author of original report
Wed, January 24, 2018
To be very clear I am not accusing Amazon of being complicit - their customer service team has been alerted to the fraudulent behavior of Laveaderm and Evelladerm whose products are sold on the Amazon site and they have been most helpful in investigating.
Pamela
Berkley,Michigan,
United States
Not Claiming Amazon is Complicit
#3Author of original report
Wed, January 24, 2018
To be very clear - I was not fraudently charged through Amazon. Nor am I claiming Amazon is in anyway complicit in this scam. It was reported to Amazon so they were aware of the fraudulent practices of one of their suppliers and they have been very cooperative in investigating the problem.
Pamela
Berkley,Michigan,
United States
Charged in December too
#4Author of original report
Wed, January 24, 2018
I was also charged in December for both products - unbeknownst to me.
