- Report: #650610
Complaint Review: lcdrepair.us - Carrollton Texas
Reported By:
Robert Speer -
Gorham, Maine, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
lcdrepair.us
1621 West Crosby #104, Carrollton, TX Carrollton, 75006 Texas, United States of America
Phone:
800-691-3207
Web:
lcdrepair.us
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
lcdrepair.us "Tim Welch" sent wrong part, then sent replacement which was exact duplicate of the first wrong part, after I had described the item in great detail Carrollton, Texas
the website offered repair parts for lcd monitors. I ordered an inverter board, which is a small circuit board that frequently causes computer display monitors, especially Dell, to fail. I specified in detail, the part number, model number etc. I paid $32.20 total incl shipping through paypal. In a reasonable amount of time, I received a box ( which I thought was unreasonably large for the part, even allowing for protective bubble-wrap. I opened it to find a part that was indeed an inverter board but not the correct part number, even though the paperwork with it had the right part number.
I tried to call but no one answered (twice) I emailed and told my problem and got back a rather vague response. I told him that they had simply sent me the wrong one and asked what they were going to do about it.
After 2 or 3 pointless emails, the guy said he was going to ship another one, after I had made sure that he had all the correct details. I asked if he wanted me to return the bad part and he didnt respond to that. Now that I read the other victims letters I understand now that they are probably selling bad parts. Because it is impossible to tell from looking at a PCB if it is good or bad. Well, I got another shipment and it was exactly like the first one...the WRONG PART AGAIN!
I tried to call but of course no one answered. So I sent another email. Then I found this blog...too late!
