- Report: #433871
Complaint Review: Leaders Merchant Card Services - Walnut Creek California
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Author Confirmed
Why?
Leaders Merchant Card Services
www.leadersmerchantservices.com Walnut Creek, California, U.S.A.
Phone:
877-538 3377
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Leaders Merchant Card Services Misrepresented services and prices. Kept charging for years after cancellation Walnut Creek California
leaders Merchant Card Services located in a number of CA cities is the most fraudulent credit card servicing companies I have encountered in 16 years of doing business. Almost from the start their fraud department denied credit card charges their sales rep stated we could bill. We fired them after a short period and learned that they were still drafting our business account up to $1315 a year even though we were not using them at all. Registered letters, faxes, and phone calls were in vain. Finally our bank shut them down and refunded our $700 in cancellation fees which were so high because they managed to call our one account two companies. Their customer service supervisor refused to render his name and hung up on us when we asked they refund money. They are a terrible company and should make anyone think twice about listening to any of their account executives. They lie.
Ceo
Hinesville, Georgia
U.S.A.
Ceo
Hinesville, Georgia
U.S.A.
1 Updates & Rebuttals
Sarah
Camarillo,California,
U.S.A.
LEADERS would like to help this merchant.
#2UPDATE Employee
Tue, March 17, 2009
Leaders Merchant Services would like the opportunity to help this merchant, but unfortunately his complaint does not provide us enough information to locate his merchant account. We invite this merchant to contact Cindy Schwerdtfeger our Complaint Resolution Specialist @ 877-538-3377 to help him resolve this situation by cancelling out his merchant account and refunding any fees charged incorrectly, if any.
