- Report: #631056
Complaint Review: LeanSpa LLC - Internet
Reported By:
David -
Nashville, Tennessee, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
LeanSpa LLC
Internet, United States of America
Phone:
1-888-839-9990
Web:
http://www.tryleanspa.com/?adv=1250
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
LeanSpa, LLC LeanSpa with Acai Internet
This company is a total rip-off!!!.
You would probably get to them by first seeing what appears to be a legitimate Consumer News Health Report site (http://ushealthnews.com/?adv=1293) showing a supposed reporter taking the challenge. Don't be fooled like I was. If you agree to the promise that you will get a free trial of their productr for on;y a reduced shipping rate of $1.95, you will be taken to their LeanSpa site where you register to receive your free trial for only $1.95 shipping. Next you have to fill in your credit card info.
* At no time during this process, or in print anywhewre on their website, are you informed that they are actually charging over $100.00 to your credit card. Not even in the fine print at the bottom of the page.
I tried to cancel out but it was too late. I then immediately went back into their site, found their phone number and called. I told them that I wanted to cancel my order. I was told it was impossible to cancel. I yelled and screamed a bit, also to no avail. They have a "Satisfaction Guaranteed" seal on their site, but they sure don't honor it.
Unfortunately I used my check card instead of credit card to make this simple $1.95 purchase that cost me over $100.00 so I can't even have the credit card company look into it for me.
And ... to top it off they never even sent the free sample I paid over $100.00 for.
People, it's too late for me. My money is gone, but please don't let them ripped you off as they have me.
Thanks for taking the time to read this.
3 Updates & Rebuttals
Francina Ware
Indianapolis,Indiana,
United States of America
THERE ARE SEVERAL DIFFERENT SITES...
#2Consumer Comment
Sat, February 12, 2011
In my investigating this product, I have discovered 3 sites: http://www.theacaiberrytalk.org/reports/
http://dietandhealthnews.org/report/ (notice that those two sites have the same reporter in it but advertising two different products as for using the colon cleans), http://www.leanspascam.com/, http://www.leanspa.net/. There are many sites out there for this particular product. Every site that I visited had the exact same information on it. d**n near word for word about how much weight they lost and the exact same things that they did on a daily basis. How is that possible? On February 1, 2011, I ordered the products on this site (http://www.theacaiberrytalk.org/reports/) before realizing there were several like it saying the same thing. I got my ColonThin on the 6th. But my LeanSpa sent me a tracking number that never registered with the USPS. Tuesday, I called LeanSpa customer service to ask what the problem was and they told me that it was sent out. I called the USPS and they had no record of ever recieving or having the packeage. So I called back to LeanSpa customer service and told them that they needed to send my product or I was going to report them to the BBB. Within 24 hours, my package was reported to the USPS as being received. I just got it this morning. So, is it a scam? I will DEFINATELY keep you posted on my progress as I started taking both pills about an hour ago @ 9:30am Central time. I did cancel my subscription before I got my LeanSpa order because I felt...feel...that they are on some BS. I canceled my order with ColonThin right after I received it. I just wanted the trial and wanted to work it on my own to see if it actually worked before committing to a regular supply being shipped. PLUS, be warned that the 14 day trial starts WHEN YOU ACTUALLY MAKE THE PURCHASE FOR THE TRIAL. Not when you actually get the product. So make sure you read the fine print before you decide to make the trial purchase.
Tyson DeWald
Billings,Montana,
Virgin Islands (US)
Re: Chann, Leanspa
#3General Comment
Wed, September 22, 2010
Dear Chann of LeanSpa,
Are you A Customer Service Superviser or Supervisor,
I DO NOT ALWAYS KNOW HOW TO SPELL, BUT WHEN I KNOW HOW TO USE THE SPELL CHECK. TOO KEEP THIS PROFESSIONAL, I WOULD SUGGEST THAT YOU ALSO LEARN HOW SPELL CHECK. -20 WORDS MISSPELLED WORDS. THAT IS LIKE AN 80%, A GRADE 'C' IN MOST COLLEGES
Even on this site there is spell check for you!
HINT: NEXT THE 'BOLD', ITALIC' AND 'UNDERLINE' ICONS
Let me show you how to spell...
We appreciate yourr [YOUR] inconviniece [INCONVENIENCE] and would like to make sure that you are competly [COMPLETELY] satisfied with the trial and if you did not want to continie [CONTINUE] with the product that it is absiolutly [ABSOLUTELY] easy to cacel [CANCEL] your trial and you would never be charged for the sercice [SERVICE], I am in charge of the customer service dept and I want to make sure you are absolutly [ABSOLUTELY] satisfied with your eexperience [EXPERIENCE] on triing [TRYING] our product, LeanSpa is clinically formulatted [FORMULATED] and we not that the system works when its dne [DONE] right. I read your report and unfrotunallatly [UNFORTUNATELY] I belive [BELIVE] you are confusing us with some other compnay [COMPANY]. We d [DO] not charge over 100 for your first month or any other months at all. [ ] YOu [YOU] defiantly have us confused with someone ese [ELSE]. We don [DO] not charge 100 or more per month and we have a very easy way to cancel by tel, email or right online. If we can help you in any way please contact our customer service dept by going to http://www.leanspa.com/contact_us and we would be more then happy to help you with you issues.
Thanks
Chann
Customer Service Superviser [SUPERVISOR]
customer serive
branford,Connecticut,
United States of America
Reespomd to the negative report
#4UPDATE Employee
Sun, September 05, 2010
Dear Sir
We appreciate yourr inconviniece and would like to make sure that you are competly satisfied with the trial and if you did not want to continie with the product that it is absiolutly easy to cacel your trial and you would never be charged for the sercice, I am in charge of the customer service dept and I want to make sure you are absolutly satisfied with your eexperience on triing our product, LeanSpa is clinically formulatted and we not that the system works when its dne right. I read your report and unfrotunallatly I belive you are confusing us with some other compnay. We d not charge over 100 for your first month or any other months at all. YOu defiantly have us confused with someone ese. We don not charge 100 or more per month and we have a very easy way to cancel by tel, email or right online. If we can help you in any way please contact our customer service dept by going to http://www.leanspa.com/contact_us and we would be more then happy to help you with you issues.
Thanks
Chann
Customer Service Superviser
