Bman
Philadelphia,#2Consumer Comment
Wed, September 29, 2010
File a report by contacting this site:
http://www.ftc.gov/reports/index.htm
G
brewster,#3REBUTTAL Owner of company
Tue, September 28, 2010
When I was setting up my company, I opened a bank account with HSBC who made a recommendation to me for credit card processing services. Being naive and trusting, I followed their recommendation only to find out later that I got involved in paying much higher rates than were available and signing a lease for a CC machine that cost me about 10 times what most every other processor was offering. Terms to break the lease do not exist and renewal is automatic unless 3 or 4 years down the road you remember to write a letter 30 days before the end of the lease to cancel it. Long story short is if you research this company. the have an F rating with the better business bureau. They associate themselves with companies that mask their exorbitant fees, SHAME ON YOU HSBC for that association, and they do it with fine print. Not necessary illegal but BUYER BE VERY AWARE. Lastly, to cancel their contract you have to send the leased machine back. after reading the contract it states very clearly that the machine has to be in pristine condition. I can see it coming now, they will receive the machine, report back that it is not working properly, and will try to charge me the full buyout price. It is in prestine codition because it was rarely used and also was antiquated and my new CC processor will testify that it is working properly.