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  • Report:  #103386

Complaint Review: Legacy Long Distance - Richmond Virginia

Reported By:
- Abingdon, Virginia,
Submitted:
Updated:

Legacy Long Distance
1 World Trade Center, Suite 1100, Long Beach, CA 90831 Richmond, Virginia, U.S.A.
Phone:
888-509-0734
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
While calling home from a motel in Richmond, VA, I used operator assistance to place a collect call to my home. I was charged for 3 minutes at a cost of $13.87. I called Legacy LD Ltd to see if there was a billing error. I ask for an adjustment to this charge. I was told in no uncertain terms that I was ignorant for not asking the rates prior to placing the call. There would be no adjustment.

I contacted Sprint and ask them to place this amount in dispute on my account. I also told the Legacy representative that I would be reporting them to the Interstate Commerce Commission and the Better Business Bureau. Apparently they had heard this before. I do not dispute making the call but I feel these charges are like being robbed.

Meggan

Big Stone Gap, Virginia
U.S.A.


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