- Report: #1238107
Complaint Review: Lenovo - Morrisville, North Carolina
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Author Not Confirmed
Why?
Lenovo
Morrisville 1009 Think Place Morrisville,, 27560 North Carolina, USA
Phone:
866-968-4465
Web:
lenovo.com
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Lenovo Warranty Morrisville, North Carolina
I sent in my yoga Pro 2 to be repaired due a faulty screen/touchscreen. After holding my computer for almost 4 weeks ,I was informed that the part is not in stock and it will be available in about THREE MONTHS!. I contacted Lenovo about a resolution and was informed that it is too bad. After fighting they agreed to give me a refund for what i paid for the machine. This is not a valid solution. i got the machine on sale cannot replace it for the amount offered. This isnt a warranty. A warranty clearly indicated in the terms that I would receive back a working machine . Having to wait three months or getting a check and now having to go spend more to get a computer isnt a fair and valid resolution that the warranty should provide. My case number is Lenovo Case Number = 8005091882
