Darlene
Holden,#2Author of original report
Mon, September 15, 2008
I called the 1-800-Wal-Mart number and was told to call the Wal-Mart I had bought the dvd player from and ask to speak to a store manager. I did this and explained my problem. I was told to bring it in and would be given a gift card. I did so and with a bit of determined talking was able to recieve a gift card. They really didn't want to but after I let them know that they had continued to sell these dvd players even after they knew the Lenoxx Electronics Corp. had gone out of business and that it was only fair that they refund for those that were still under warranty, they gave me the refund. I did have all the original packing, manual, cable hook-ups, battery, charger, and remote so that helped.
Darlene
Holden,#3Author of original report
Mon, September 15, 2008
After calling 1-800-Wal-Mart and speaking to the store manager, I was given a gift card for the amount of the dvd player because it was still under the 12 month warranty. I did have all the original packing, manual, remote, battery, chargers, and cable hook-ups along with original reciept and box.