Signed up for "free" (shipping only $4.95). Was charged $98.09. (Didn't realize until later.) Received 2nd shipment so I could return and stop any more shipments. Customer service at 888-604-9168. First was told I could return both.shipments for a $9.95 restocking fee per return. Next "supervisor" said I can only return 1 AND it's one I haven't received (but of course already charged to my card) . So ... They have charged me for three 0.05 oz jars when I only wanted the trial. They said that only the last 30 days of product can be returned. The last 2 are both.within 30 days. Last person said they will credit for 1 - $98.09-$9.95 (for restocking). Just a SCAM!! Do not buy! Since I have to keep one jar (0.05oz) if you aren't keeping track. I plan to take before and after pics in case my face melts. Or something - since they won't tell ingredients. :/