- Report: #1383518
Complaint Review: L'Etoile Skin Products - Internet
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L'Etoile Skin Products
Internet, USA
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L'Etoile Skin Products ordered product offer with only shipping and handling. company charged me $187.38 No mention of this charge. Internet
I ordered their special offer of eye and face cream with only a payment for shipping and handling. There was no mention of any additional charge.
My account was not only charged for the S&H twice, I was charged $187.38 for the product. Is there any recourse?
1 Updates & Rebuttals
L'etiole
#2Author of original report
Thu, July 06, 2017
I contacted the company regarding my 14 day trial and was told that under the terms (located at the very bottom of the page in what has to be the smallest print) I would be charged for the product if I did not cancel and return the unused product within the 14 days.
It also stated that I was signed up for monthly shipments of the product and would be charged the $187.38 plus the shipping and handling for each bottle.
No where in the body of their page was any of this mentioned.
I was able to cancel any further shipments and received basically an admonishment to be sure to read the "fine print" on further transactions.
It definitely is a case of buyer beware.
