IHateMorons
williamstown,#2UPDATE EX-employee responds
Thu, September 15, 2016
I have worked in automotive for 20 years and every time someone says that the oil filter was loose after getting work done that is not anywhere near the oil filter, they are just trying to get money or free work. If you lost all of your oil then your motor would have locked up. If Smith's makes a mistake, they take care of it before your car leaves the lot. That is one of the great things about them. They are a first rate company and go above and beyond for the customer. This guy is just mad that he couldn't take advantage of them. This is the type of person that makes customer service difficult. Most garages get a bad reputation because of people like him. Do something good and they tell one person. If something bad happens or someone lies, then everyone under the sun hears about it.