- Report: #1291406
Complaint Review: LG - ENGLEWOOD CLIFFS New Jersey
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Author Not Confirmed
Why?
LG
100 SYLVAN AVE ENGLEWOOD CLIFFS, 07632 New Jersey, USA
Phone:
800-243-0000
Web:
www.lg.com
Categories:
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LG, Life is Good LG KNOWINGLY SELLS NEW DEFECTIVE TV'S, NO QUALITY CONTROL ENGLEWOOD CLIFFS NEW JERSEY
LG knowingly sells NEW defective TVs.
They will (may) repair during the one year warranty, if your TV fails within the first year; otherwise, you have a piece of junk to be thrown out. I purchased three new TVs from LG. Two failed within one year, the third failed after one year. LG new all would fail; but, they hedge their bet that they will fail after one year. They use known defective parts that do not last the 'standard life expectency'. To verify these claims, just search for all the numerous complaints and lawsuits against LG.
It's not just TVs.
I have an LG computer monitor that was so cheaply built that the circuit boards are TAPED to the back of the LCD screen. Yes, no bracket, no screws, just a piece of tape!
Warranty NOT honored.
I have an LG external DVD drive which failed in less than one year, still under warranty. LG told me they would replace it since it was under warranty. After waiting for a replacement, which never showed up, I called them again. LG now said they would not honor the warranty because I did not buy the device directly from them (I purchased from an online retailer, which they were aware of during my initial call. So they changed their mind after the fact, without informing me).
I will never buy anything made by LG.
