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  • Report:  #1149835

Complaint Review: LIBERTY MUTUAL INSURANCE - LONDON Kentucky

Reported By:
ANONYMOUS - ERWIN, North Carolina,
Submitted:
Updated:

LIBERTY MUTUAL INSURANCE
P.O. BOX 7230 LONDON, 40742 Kentucky, USA
Phone:
800-790-8844 EXT. 77066
Web:
N/A
Categories:
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  State statutes creates a duty for insurance companies to negotiate in "GOOD FAITH and PROMPTLY SETTLE CLAIMS" when they have accepted liability when it reasonably clear. Unfair settlement offer practices are prohibited. No general business that serves the public such action when they have been injured by a carrier party. The company stands to have their practices reviewed by the State Insurance Commissioner for continuous violations. I was offered a settlement for $10,000.00 by Liberty Mutual Insurance Representative Tamora Stilwell for a hand fracture. What a complete insult as a human being. This was like someone stealing from you and you offer a reward for claiming your property. Well here is the REAL STORY about Liberty Mutual. Everyone has seen their television commercials and can echo the lyrics "I am only human and human make mistakes." Sounds dam good for a sales pitch if you until their are an accident. I had to wear a like cast on my had for almost four months due to a fracture. In addition I am right handed which is my dominant hand. In addition to this I missed work days due to pain and over time opportunity. As to the question of damages the doctor stated it would probably take one year for the hand to heal completely. Make no mistake about it the like-hood to receive a reasonable settlement is "ZERO" if you do not pursue it. It seems as if Ms. Stilwell focus is provide the least care and most less long timely settlement service through the "DELAY, DENIAL and DIE process. My missed days totaled almost $7,000.00 dollars along. All documents concerning the missed days was faxed to the insurance carrier but they changed and moved the stakes in the middle of the game. Here is where general math comes into play. The offer is $10,000.00 minus the $7,000.00 lost for work related issues equal only to a $3,000.00 settlement. My quality of life has been effective by one individual whom has chosen to use her discretionary power in self-serving ways to achieve her bonus. This is not Department of Veterans Affairs to receive a bonus for misconduct. This is an accident that happen in May 2013 that should have been settled by now.



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