- Report: #1120432
Complaint Review: Life Cell skin care - Select State/Province
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Life Cell skin care
Select State/Province, USA
Phone:
18669771412
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Life Cell skin care they debited money from my acct 189.00 internet
i ordered a free trial of wrinkle cream and paid 4.95 s/h. if i didnt like product they said to call and cancel before 30 days was up. i knew within a week that i was allergic to this cream- so i called and told them i was allergic and i was going to give it to a friend to try and if she liked it she would order- they assured me i would not be charged again- 6 weeks later i am due to get my kids 330.00 ssi check and i call to check my bank balance- it was 189.00 short
so i went on line to see why and it was a life cell debit-- they have charged me- 189.00- i called life cell and they were rude and said well you didnt send it back when you cancelled- " if u have it send it and we will give refund and thats that" i asked why I was not told that when i cancelled- she didnt know why but i was not getting a refund. she then sent a email with a link to a site to see what i had ordered- (i went and it was not the ad i replied to for free trial- it was a 30 day guarantee
2 Updates & Rebuttals
Bank investigated and refunded
#2Author of original report
Sun, September 06, 2015
I got my money back thru my bank after they investigated'
debbieszoo
eugene,Oregon,
full refund by bank
#3Author of original report
Mon, June 16, 2014
Well my bank did investigation and i was given full refund
