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  • Report:  #1351463

Complaint Review: Light in the Box - Hong Kong

Reported By:
Chris - BANGOR, Alabama, United Kingdom
Submitted:
Updated:

Light in the Box
No. 141 Des Voeux Road Central Hong Kong, Hong Kong
Phone:
none
Web:
https://www.lightinthebox.com
Categories:
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Hello People,

                Watch out for Light in the Box, apart from bad quality goods I have since learnt about, they cannot be trusted with bank transfer payments and they do not even seem to understand their own system. I got stung and they wanted more money off me even though the money I sent was the full amopunt as verified by my bank. I paid the transaction fee and my bank said they had the full amount of money but they refused to acknowledge it for a long time, then they said they had it but was short. They would not expalin why it was short but of course it would be my fault. So they offered me £15 back after It cost me £47 to get the money to them in the first place. I cannot say how disappointed in such a terrible service. Just for a few LED bulbs. Do NOT take the risk, they should not be supported by PayPal. Try another company.



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