1, Report:
#1523250
Posted Date:
Dec 15 2022
Light in the Box Lightinthebox Lightinthebox.com products shipped were not of same quality as those shown in advertisements published Internet
Lightinthebox shows beautiful clothes and jewelry in their ads, such as evening dresses, etc. What they ship and sell is entirely different and made of fabric similar to that used in cheap T-shirts. Ordered and received a jeweled, silver unicorn pendant, which in their ads looks...
Entity
Categories: clothing
2, Report:
#1522528
Posted Date:
Nov 14 2022
Light In the Box LightNthebox would not refund or let me return items purchased Internet
Ordered merchandise (clothing) from this rip off of a company.
Received order and merchandise was not as described.
EVERYTHING was poorly made and flimsy
Tried to return everhything butd the website just sent me in circles.
Reached out to the BBB - the company did ot respond
It is n...
Entity
Categories: Clothing sales / returns & refunds
4, Report:
#1503861
Posted Date:
Jan 13 2021
Lightinthebox Light In The Box Sold Defectivly Designed Bathroom Plumbing Faucet
This company is a scam and their website should be shut down before they rip-off anyone else! I purchased a Bathroom Faucett from this company, which was to be received in 7-14 days. It took over a month. I never expected the purchase to be shipped directly from China.
Looke...
Entity
Categories: Plumbing
5, Report:
#1484208
Posted Date:
Aug 29 2019
![](https://www.ripoffreports.com/report-images/45*34/docs/r1484208-3wwc7s-fderjeokk4.png)
Light in the box lightinthebox.com Refuse refund for undeliverable package Seattle Washington
I order shirts online from this company. I contacted this company 3 times. the last time i provide shipping information proving the package was not delivered. The still refused to give a refund. The customer service department have no clue to what they are doing. They keep asking me...
Entity
Categories: Online Retailers
6, Report:
#1425590
Posted Date:
Jan 27 2018
aylin acarbay aylin telefonun gelmemesi Beijing Beijing , ylin acarbay payday phone Beijing Beijing
2017 Ağustos ayında Light in the box co ltd şirketinden cep telefonu satın aldık yeni bir kampanya yapmışlardı ve güzel bi telefon aldığımı düşündüğümden çok sevindim ancak firma bu işi düzenli olarak yaptıkları halde sanki bilmiyor gibi Türkiye'ye telefon p...
Entity
Categories: Telephones
7, Report:
#1421766
Posted Date:
Jan 08 2018
Light In The Box Order not received - refund obfuscation Beijing
I placed my order with Light In The Box on October 23, 2017 - with a 30-45 day delivery quote. Never received.I placed several requests for a refund and each response from customer service was to blame the difficulties with shipping from China, and to wait another 30 days. Each resp...
Entity
Categories: Internet Fraud, Internet sales, Internet sales, On-Line Business, On-Line Stores
8, Report:
#1402755
Posted Date:
Sep 27 2017
Light in the Box I ordered alot of things for my daughter's wedding. I gave them all my wedding budget. I even payed expediated shipping. Well, the wedding has come and gone without the items after a couple of contacts. They are very deceptive in saying they mention proce I ordered alot of things for my daughter's wedding. I gave them all my wedding budget. I even payed expediated shipping. Well, the wedding has come and gone without the items after a couple of contacts. They are very deceptive in saying they mention proce Internet
The Light in the Box ripped me off. I bought things for my daughters wedding and had them expediated shipping. They never came. The cake topper, the Wedding Veil, lots of things. Quick on taking my money. Llousy custopmer service, no contact fax or phone number that I can find nor c...
Entity
Categories: Bridal Shops
9, Report:
#1370764
Posted Date:
May 02 2017
![](https://www.ripoffreports.com/report-images/45*34/docs/r1370764-gz2r4t-vidgk7kjt0.png)
LIGHT IN THE BOX SCAM, RIP OFF, FRAUDULENT!!!!! Seattle Washington
i have a fatmax spot light that the led went out! ok the spot light cost $50.00 the led plate is $10 dollars!I repair electronics all the time led has to be solder in. I found the led plate on a site called “LIGHT IN THE BOX” order it on 4-4-17 shipping was to be 11 to 16 days o...
Entity
Categories: Electronic Manufacturers
10, Report:
#1365986
Posted Date:
Apr 12 2017
light in the box sent me a JUNK prom dress and now refuses to return my money. china? Internet
They would not return my money and they wouldnt give ma a number to call them. Thanks to them , we are 3 weeks away from prom and my daughter dont have the money for another dress.
Entity
Categories: Bridal Shops
11, Report:
#1364994
Posted Date:
Mar 31 2017
Light in the box co.ltd Occasion girl Ordered my daughters prom dress, spoke to a representative before ordering. They assured me that the order would be met. I paid extra for express shipping and to have the dress custom made. Received the dress and it's not what we ordered at all. We ordered a black dress, the one we got it white. I'm a single mom and I can't afford to purchase another dress, they won't answer any of my emails. My daughters prom is I. 3 weeks and we are both heart broken. Suzhou Nationwide
We Ordered my daughters graduation dress. Not what we ordered at all. We ordered a black dress with silver and black stones, black corset! They sent me a white dress with silver stones and pearls. Very upsetting. My daughters prom is in 3 weeks and we cannot afford to buy another ...
Entity
Categories: Bridal Shops
12, Report:
#1361296
Posted Date:
Mar 13 2017
Light in the box Lightinthebox.com China Internet
I was ripped off, ordered a 16 inch Brazilian human straight full lace wig for $200+ I received 12 inch Yaki curly wig No customer service number They gave me the run around with my shipping just to send me a $16.99 wig that I paid $200+ for. Customer Service is taking their ...
Entity
Categories: Attorney Generals
13, Report:
#1360807
Posted Date:
Mar 09 2017
Light in the box They were fast taking my money but the merchandise was never delivered. Seattle and China Internet
I ordered clothing from Light In The Box and they never delivered the merchandise. I am now almost two months out and they have gladly taken my money, but they can't manage to answer my questions as to where the merchandise is and how much longer it will take to arrive. Ths comp...
Entity
Categories: Clothing Stores
14, Report:
#1360389
Posted Date:
Mar 08 2017
![](https://www.ripoffreports.com/report-images/45*34/docs/r1360389-ykb3zv-ejkjvf3k4r.png)
Light in the box Donna dolis The $300 prom dress we ordered was a mess. The seams are puckered. There are glue marks under the beads. Plus, there are stains all over the floor length gown.they denied shipping it stained and suggested we get it dry cleaned. Dry cleaner stated is in cleanable that the fabric got wet and the dye ran. They offered to give me half purchase amount instead of full refund. Prom is in three weeks and the dress is unwearable. The bag it shipped in has perforation holes but they refuse to file a damage claim as well and refuse to take responsibility for the ruined dress Suzho Industrial Park Internet
We purchased a formal gown online for prom.
It was custom fit and we paid extra for prompt delivery.
The dress took a month to receive. When I opened the bags, it was double bagged by DHL, there was an odor, like oil or something. When I unfolded the dress it was stained badly in ...
Entity
Categories: Specialty Stores
15, Report:
#1359808
Posted Date:
Mar 05 2017
![](https://www.ripoffreports.com/report-images/45*34/docs/r1359808-0pwa3n-keptwwmumh.png)
LIGHT IN THE BOX CO.LTD Hongjie chen Fraudulent company China Internet
I ordered my wedding dress and a slip to make the dress fluff out at the bottom and a jewelry set paid for express shipping and shipping insurance and all I got was my jewelry set I paid a little over a $160.00 USA dollars for this and all I got was a jewelry set anx the com...
Entity
Categories: Computer Mail Order
16, Report:
#1351463
Posted Date:
Jan 23 2017
Light in the Box Mini in the Box Cheated me out of my money and not sent goods Hong Kong Hong Kong
Hello People,
Watch out for Light in the Box, apart from bad quality goods I have since learnt about, they cannot be trusted with bank transfer payments and they do not even seem to understand their own system. I got stung and they wanted more money of...
Entity
Categories: Unusual Rip-Off
17, Report:
#1346251
Posted Date:
Dec 28 2016
Light in the box limited MiniinaboxMiniln the box Intentional fraudulent location and shipping time Internet
Entity
Categories: Advertising / Deceptive
18, Report:
#1343468
Posted Date:
Dec 15 2016
Light in the box Twinkledeals/li Chunyum Sent wrong color Shirt with no invoice or contact info Suzhou Jiangsu China
Twinkledeals Company sent the incorrect color shirt than ordered with no invoice or notification or telephone number. i had to google the company by address on parcel bag still no contact info. Sad!
Entity
Categories: Credit Card Fraud
19, Report:
#1336760
Posted Date:
Nov 05 2016
Light in the Box Co Zhiyong Yu, Sent wrong color, wrong style wig, unable to reach them lost $65.00 Yuanqu, Suzhou Jiangsu China
Light in the Box Co has a website where I purchased a real hair wig, short bob, very lite blonde, as I had lost my hair due to cancer.
They sent me a long wig with fake hair, wrong color, and poor stitching. I had given them my bank credit card, so I contacted them by email many ...
Entity
Categories: Medical Supplies
20, Report:
#1333838
Posted Date:
Oct 18 2016
Light in the Box Mother of the groom nightmare Internet
I ordered a formal dress from Lightinthebox website 3 weeks ago. They promise 5-7 business days for delivery. They immediately charged my credit card for the full amount then never sent any email or confirmation. Weeks later after checking the site for information. I was told 4 days...
Entity
Categories: Bait-and-Switch
21, Report:
#1330251
Posted Date:
Sep 27 2016
Light In The Box Co. Ltd They do not send the item ordered. Difficult to send back wrong order SUZHOU JIANGSU 215121 Internet
Light In The Box in China doesn't send the correct item that you ordered from the their website. What I got was entirely different from what I ordered. There is no contact phone number on the website or an email link to send them a complaint or to ask for assistance. Instead, t...
Entity
Categories: Computer Mail Order
22, Report:
#1320030
Posted Date:
Aug 01 2016
LIGHT IN THE BOX LTD. (007ESTORM)-E-BAY NAME WILL NOT HONOR WARRANTY-BAD CUSTOMER SERVICE CHINA,-OUT OF NEW YORK Internet- NEW YORK,& CHINA BASED
ordered a dvr camera security kit from this co. on e-bay. after 4 months the dvr went out. contacted the co. 4 times on e-mail, & only got the runaround. dvr was warranted for 1 year-asked for a repair or replacement several times.
the co. then quit answering my e-mails. not a relia...
Entity
Categories: VCR Repair
23, Report:
#1311489
Posted Date:
Jun 15 2016
Light In the Box online store Light in the Box Mislabeling, Terrible Quality, Lied about the Material of the items, Photos are also NOT of the product, Picture and product don't match, Terrible Refund/return System. Internet
Ordered my wife the clothes she picked out from Light In The Box website. Denim Jeans, Blue faded w/e. Check everything Material Denim, size 0, color she wants. Ordered. 2 weeks go by, they arrive, not Denim, not size 0...waayyyy off on the size, color looks like it was sprayed on w...
Entity
Categories: Clothing Stores
24, Report:
#1298321
Posted Date:
Apr 07 2016
Light in the box Withdraw money, never shipped the goods, wont refund money, wont help me locate goods Internet
This is a scam-company. I ordered goods just after new year. 4 months later i still haven't received anything but hot air and bad excuses!
its in the mail
It's at your local office
we'll refund you when we get it back
They are constantly returning to the same answer It's at your loc...
Entity
Categories: Cameras & Video
25, Report:
#1276191
Posted Date:
Dec 25 2015
Light In The Box Ship package in 6-10 days, been a month and nothing Internet
We ordered a helicopter drone on November 24, 2015 amd was told 8-10 business days on shipping. Today is December 24th and still no package. We have sent 3 ticket requests only to be told each time that it will arrive in a few more days.
They have provided a tracking number for...
Entity
Categories: Audio & Electronic Retail Stores