- Report: #525416
Complaint Review: light in the box - Shenzhen Internet
Reported By:
BoyMomX4 -
, , United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
light in the box
7 Floor, Blg 2, Jian Ye Gong Ye Qu, Jian Ye 4th St Shenzhen, 518040 Internet, United States of America
Phone:
Web:
www.lightinthebox.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
light in the box Merchandise returned/no refund given Shenzhen, Internet
DO NOT DO BUSINESS WITH THIS CHINESE COMPANY! I ordered an electronic device (a wireless video recorder/receiver) in July from them after one of their online "salespeople" assured me twice that it came with two cameras. It didn't, despite the fact a camera is shown in the instruction booklet that came with it. It's a useless device without the camera. I returned it to China in October, following months and months of trying to get them to send me the camera!
No refund. No charge put back on my credit card. Just a huge run-around. I was told yesterday that I have to deal with PayPal. I NEVER EVEN PAID THEM via PayPal! They won't give me a phone number so I can talk to a real person. I'll never see my $142 again.
KEEP YOUR MONEY and avoid the stress of dealing with LIGHTINTHEBOX.COM. SCAM and FRAUDULENT outfit. They've got their merchandise back so they can turn around and sell it to some other trusting shlep like me. BUY AMERICAN and save yourself the trouble. We have laws here against scams and frauds. If your money gets to China, you'll never see it again.
No refund. No charge put back on my credit card. Just a huge run-around. I was told yesterday that I have to deal with PayPal. I NEVER EVEN PAID THEM via PayPal! They won't give me a phone number so I can talk to a real person. I'll never see my $142 again.
KEEP YOUR MONEY and avoid the stress of dealing with LIGHTINTHEBOX.COM. SCAM and FRAUDULENT outfit. They've got their merchandise back so they can turn around and sell it to some other trusting shlep like me. BUY AMERICAN and save yourself the trouble. We have laws here against scams and frauds. If your money gets to China, you'll never see it again.
1 Updates & Rebuttals
LITB918
boston,Massachusetts,
United States of America
LightInTheBox customer service
#2UPDATE Employee
Fri, December 04, 2009
Dear customer,
On behalf of LightInTheBox.com, we apologize for the unpleasant shopping experiences and the late reply. We are extremely concerned to read your comments. We would like to know more details so we can address this issue.
You can reach me at [email protected] with your order number and we will assist you very soon.
Best regards,
Wei Jin
LightInTheBox.com
