Dianna
Snellville,#2Consumer Suggestion
Thu, June 06, 2002
Go back to your bank and explain to them that you did not authorize them to debit from your account and also ask to fill out a "dispute form." Also ask your bank to put a stop from this company from again debiting from your account. However, I must warn you the stop may not always work. This company has many ways to access your account and will again try to take your money. I fell for this scam to and lucky for me my bank worked with me. I filled out the dispute form and less than a week after, my bank got my money back. I never heard from Capital First corporate like they claimed I would. It is suggested to contact the company first (Capital First) and try to get them to cooperate but all they do is stall because they know that they can keep you waiting until it is to late. If it has not exceeded a 30-60 day time period depending on your banks policy, your bank should work with you. It is my understanding that Capital First or any other scam does not want to deal with the big corporations. Also send back the packet if you were sent one because they consider it their property. One more thing back to this company trying to get your money any way they can. I received 2 peices of mail after I had received my money back. The mail was from an autoclub membership and a Mega Saver. They were again going to debit from my account another $99 and 54.90. They are both affiliated if not just another way for Capital First to take your money. After about 8 phone numbers later I was supposedly able to cancel but that did not stop me from closing my account and opening a new one. You should to. I contacted the BBB and my states Attorney General. Consider contacting them. Good luck and I need Nothing in return. Hope this helps.