- Report: #945356
Complaint Review: Locksmiths NJ - Internet
Reported By:
Dun Lu -
Middletown, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Locksmiths NJ
Internet, United States of America
Phone:
732-387-5176
Web:
http://www.newjersey-locksmiths.com/
Categories:
Business Rating:
(0)
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Locksmiths NJ 24/7 Locksmiths NJ bad contractor arbitrarily set skyrocketing price, poor service, no management Internet
At the end of August I moved to a new house, and the locks needed to be re-keyed. I called "24/7 Locksmiths New Jersey" which I found online, and in one hour a locksmith came, eager to serve. He was a very polite young Latino from his appearance. I had 3 locks that needed to be re-keyed. Then he tried to sell 2 electric keypad locks to me. I agreed and asked about the price, he started babbling, then muttered $950. I was shocked, questioning him about what did the products cost. He wouldn't tell, then he explained that his service was on-time and he had been very polite to me. I am female and was at home along that day. I got scared by this person who already re-keyed my front door and had tore down my two back-door locks. It seemed that it was too late to send him back and I certainly don't want him to get angry and get revengeful. So I bargained with him, try to reduce the $950 price. He started to curse in Spanish, uncontrollably, getting into an unstable mental state. I got even more scared, settled at $650 for one re-keying job(shall cost $30), and two new electric keypad locks (cost $92 each at Homedepot).
He started to put the keypads in and I wished that he can leave my home asap. I ended up paying this guy $650 in cash as he insisted. I asked why the company 24/7 LockSmiths New Jersey didn't have a standard invoice for products and services, they appeared to be a formal and big company on the Internet. That Latino locksmith told me that that company has no management and no pricing standard. It is just a dispatcher, all they have is just a phone line and a list to dispatch the jobs. There is no accountability about the contractor who got the call and come to knock on your door.
Overall, that was a very scary experience plus being ripped off for small/easy tasks.
He started to put the keypads in and I wished that he can leave my home asap. I ended up paying this guy $650 in cash as he insisted. I asked why the company 24/7 LockSmiths New Jersey didn't have a standard invoice for products and services, they appeared to be a formal and big company on the Internet. That Latino locksmith told me that that company has no management and no pricing standard. It is just a dispatcher, all they have is just a phone line and a list to dispatch the jobs. There is no accountability about the contractor who got the call and come to knock on your door.
Overall, that was a very scary experience plus being ripped off for small/easy tasks.
