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  • Report:  #1129017

Complaint Review: Logmein - Internet

Reported By:
Jonathan - Stockbridge, Georgia,
Submitted:
Updated:

Logmein
Internet, USA
Web:
www.logmein.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I have used Logmein for years.  Because of cloud software, I have no real reason to keep it.  It autorenewed in January 2014.  I didn't know it had auto renewed and thought it was still on the subscription but never had any intent to renew it.  When I realized it had auto-renewed,  I called to cancel the subscription and get a PRORATED refund.  I wasn't even asking for all of my money because it had been used a couple of times during the 60 day period after the renewal.  They refused to return any money.  Autorenew's are ripoff's anyway but I have never seen a company that would not at least prorate a refund.  What used to be a good company is driven by GREED.  Do not use them.  



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