- Report: #1448972
Complaint Review: Long McArthur Ford Salina KS - Salina Kansas
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Long McArthur Ford Salina KS
Salina, Kansas, United States
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Long McArthur Ford, Salina KS Sold me a Ford Certified Auto with bare front tires and would not provide a carfax with a reported accident Salina Kansas
Not only that , but dated the sales so 5 weeks of the Kansas 60 day temp Lic. would be used up by the time I picked it up.
3 Updates & Rebuttals
Yen
Lynnwood,Washington,
United States
Big Thank You
#2Author of original report
Mon, July 02, 2018
As was stated in a previous complaint about wasting my temp Tag time without having possession of the car. A new 60 day plate arrived this morning and is on the car. A big thanks to the Crew at Long McArthur for this extended time.
Also the care shows abuse as the CV joint going into the differential has a lot of play in as does the differential. Tues we will know more as it goes in the shop on Tues the 9 th
Yen
Lynnwood,Washington,
United States
I WANT TO HELP
#3Author of original report
Wed, June 27, 2018
As we spoke about the 60 day temp tag, that would sure help some. But the Ford dealer will make the final decision on any work that needs done. I was glad to hear back from the dealership and that they are willing to help
Tim
Salina,Kansas,
United States
I want to help
#4UPDATE Employee
Tue, June 26, 2018
This isn't how we do business normally so I would like to fix the problem. Please reach out to me at Long McArthur. I am Tim Bartz, the Internet Manager at Long McArthur. I would like to send out a new 60 day tag for you and send you a copy of the Carfax, we use Autocheck which is a company that does vehicle history reports, in fact they are a little more thorough than Carfax. I would also like to discuss the solution for some tires as well. Again, I would like to resolve this issue and make it right. Contact me at 785-823-2237, extension 6706. Thanks, Tim Bartz
