- Report: #725423
Complaint Review: Longs Air Conditioning Inc. - Avon Park Florida
Reported By:
Spike -
Sebring, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Longs Air Conditioning Inc.
800 U.S. Highway 27 North Avon Park, 33825 Florida, United States of America
Phone:
863-453-7571
Web:
wlongsac.comww.
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Longs Air Conditioning, Inc. Damaged my home and wont pay for repairs, do not use Avon Park, Florida
Had energy audit by Progressive Energy and they recommended new heating ducts and an additional cold air return. They recommended Longs Airconditioning, when they did the job they broke my kitchen drain while removing and adding new duct work. Several month's later the floor where the cold air return was added the floor started to move when you walked on it. So I called a carpenter to repair floor, he told me that they cut the joice and never braced the floor when they cut the vent in.
Also they left the old duct work under the house.
I called Longs and complained, the son in law came to my house and apologized for the sloopy workmanship, he asked for a copy of the receipt for the repairs and two weeks later they called me and agreed to pay for the repairs. I never received a check and I called them a couple of times and got the check is in the mail thing. Never trust this company.
Also they left the old duct work under the house.
I called Longs and complained, the son in law came to my house and apologized for the sloopy workmanship, he asked for a copy of the receipt for the repairs and two weeks later they called me and agreed to pay for the repairs. I never received a check and I called them a couple of times and got the check is in the mail thing. Never trust this company.
1 Updates & Rebuttals
Kari Long-McGrath
Avon Park,Florida,
United States of America
Long's Air Conditioning stands by workmanship
#2REBUTTAL Owner of company
Thu, May 05, 2011
Customer called almost a year after duct repairs were made - He had already repaired anything that he thought was damaged - Never called Long's for any issues until this point - Sent out installation supervisor to review what customer complaint was - Found that duct left under his house was NOT from Long's Air Conditioning but whatever company had installed his unit - Could not determine what fault was Long's Air Conditioning Inc,. For customer service we asked that he send us a copy of his repair invoice and we would review- Customer was told of findings. Told customer that this would take some time and if any reimbursement was to be made then that would take a few weeks to process. As a courtesy we agreed to reimburse customer since we could not determine fault AND in addition we sent customer a free Service Inspection Card - At this time customer has been re-imbursed.
