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  • Report:  #573730

Complaint Review: Los Tules Real Estate - Laredo, Texas Internet

Reported By:
Nina - Bozeman, Montana, United States of America
Submitted:
Updated:

Los Tules Real Estate
827 Union Pacific Blvd, Suite 078-110, Laredo, Texas, Internet, United States of America
Phone:
415-692-5501
Web:
www.puerto-vallarta.org
Categories:
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On October 27, 2009 I reserved a 2 br condo overlooking the ocean at Los Tules Resort in Puerto Vallarta.  This reservation was made on the Internet through "Dave" at Los Tules Real Estate. When my 3 friends and I arrived we found no record of a prepaid reservation for ten days starting February 19. 

Interestingly the previous February we had gone through "Dave" and reserved a 2 br condo.  When we arrived we were given Condo 15-121, a beautiful 3 bedroom, 3 bath, kitchen, living and dining room condo overlooking the ocean.  First class, all for the price of a 2 bedroom.  We even received an e mail (supposedly) from the owner, Imelda Godinez ([email protected]) wishing us a great vacation.

Jorge and Magdelena at Los Tules were extremely helpful and we stayed the ten days but were out the original money.  I contacted American Express and reported a dispute of the bill.  AmEx has a fraud division but I was told this did not come under the purview of the fraud division as I had made and paid for the reservation.  AmEx will try to recover some or all of the money but I'd be very surprised if they were successful.



1 Updates & Rebuttals

Mark Miles

New York,
New York,
USA
Reply

#2Consumer Comment

Sat, May 21, 2016

I've spent a lot of money and i was scammed by other companies trying to cancel my timeshare. My advice is that if you're going to hire a company to help you with the problem, DO NOT PAY ANYTHING UPFRONT, because it use to be a fraud. I did a research on internet and i found some interesting articles, i recommend you to read this one:

http://www.timesharescam.com/blog/206-how-to-get-out-of-a-timeshare/

 

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