Harry
Manhattan Beach,#2Author of original report
Thu, January 21, 2010
Apologized for the confusion, explained the situation. Was very rational and reasonable - presented clear cut evidence my shoes were real. Dumbfounded them with the question, if I paid $912 and you have that money, wouldn't that mean I have a real pair of shoes? If you continue to claim that my shoes are fake while taking my money - that means you sent me fake shoes. Thought baffled the representative and simply got this response - quoted word for word.
Louis Vuitton will no longer be communicating with you in this regard.
Real smart people - find yourself stuck in a situation where you cheated a customer due to an honest mistake he made. They lost more money than they've gained - no longer will I buy from them - not that I can anyways.
Robert
Irvine,#3Consumer Comment
Fri, January 08, 2010
You took the time to come up with that story and this was the best you can come up with.
I am sure that they never heard the "Oh my roommate must have switched the shoes as a joke" excuse before. If this really did happen you are very lucky that they only banned you from the store and didn't call the cops.