Jt
Clark Fork,#2Author of original report
Fri, March 21, 2008
Just wanted to update that as of March 16th 2008 Eugene has changed his Ebay name from LowCost4all to lowcost2buy
Jt
Clark Fork,#3Author of original report
Sun, March 16, 2008
March 13th Eugene began emailing me again. His emails were not pleasant. I decided that day to file my report with the FBI and did so. He kept emailing me wanting my name, address and phone number and the work order # for Sony. I gave him my address and the work order #. Next morning he emails that Sony said I had no warranty because the PC was damaged in transit, which is not true and I could not believe Sony said that. I agreed to a 3-way phone conversation with Sony. 95% of that long phone conversation Eugene was either yelling at me or the Sony people, mostly me. The bottom line is they said that the damage was INTERNAL because the computer had been disassembled and reassembled improperly. They said the motherboard is cracked because it was re-assembled wrong and a post missing, they said a stick of RAM is missing, they said screws were missing inside, they said it has a Maxtor hard drive in it, and has non-Sony parts. THIS is why my warranty is not valid and I would have to pay myself to have this fixed. That doesn't even take into consideration the hard drive crashed and isn't working and the CD/DVD writer is not working either. When the Sony people would try to tell him this or tell him what he did not want to hear he would try to yell over them, but they did succeed in making their point. We released the Sony lady from the 3-way conversation and he continue yelling at me. He asked me why I was even in contact with him and I reminded him that HE WAS THE ONE THAT EMAILED ME. We hung up and immediately after that he began sending me threatening emails stating he was going to sue me over my postings at this site (I have only told the truth and you cannot sue someone for that), was going to financially ruin me, and I would have to travel to NY and stay for an extended period of time because of all the trial dates that would be involved as well as having to pay a lot of money to hire an attorney. Anyone involved with this man that has been scammed I advise you to do all of the below things as I have: 1. File a complaint here on this site 2. File a complaint with the Better Business Bureau 3. Contact Tim Duffy of the NY Times, he is a consumer advocate. You can fill out a complaint online. http://www.timduffy.com/home/consumer_help.htm If you have a local consumer advocate I would contact them as well. 4. File a report at your county sheriff's dept. If you live in NY call the Flushing NY Police Dept. 5. Contact the NY Attorney General's Office and file a complaint 6. File a complaint with the Internet Dept. of the FBI 7. If you have paid by credit card or PayPal contact them right away 8. If you bought this through Ebay contact them and send them to this site so they can see these other complaints. IF you bought your item from him privately after seeing his Ebay auctions and he convinced you to buy from him privately still contact Ebay and tell them about your situation and again send them to this site. 9. If you bought a Sony computer from him contact Sony about it and again send them to this site and mention you know of others that have had the same problem 10. If you live in NY take him to Small Claims Court if you do not get justice
Jt
Clark Fork,#4Author of original report
Wed, March 12, 2008
I have done all the things you have mentioned and more. Even though I did contact Ebay, PayPal and my credit card company they cannot and will not do anything. The item was not actually bought on Ebay so Ebay will do nothing. I do recommend however you still contact Ebay and let them know that just like myself Eugene urged you to buy off of Ebay directly through him, which is a violation on Ebay. It was too late by the time I realized the extent of the damage to get my money back from PayPal or my credit card company. I have filed a report here, filed a complaint at the BBB, filed a police report locally which will be passed on to the Flushing NY police soon, filed a complaint with the NY Attorney General's Office as well as contacted a report of consumer fraud with the NY Times. I also plan on contacting the internet fraud division of the FBI. I recommend you do the same.
Philosopheriam
Naperville,#5Consumer Suggestion
Sun, March 09, 2008
Dear JT, You are not alone - I experienced a very similar situation with the company in question. Here is a link to the report that I filed: http://www.ripoffreport.com/reports/0/309/ripoff0309632.htm Have you done the following? 1. Filed a report with the BBB? 2. Notified PayPal of this incident? 3. Contacted the New York state's attorney and filed a report? 4. Contacted your credit card company to initiate a dispute on the charge that is associated with this purchase? If you haven't tried these options, I highly suggest that you do. Ultimately, the more paperwork that you have to support your claim will help you in the end. Also, make sure to get written report from Sony describing the tampered and damaged state of your computer system. This is invaluable proof to support your claim. When my laptop arrived, it was in an unsealed factory box, too. When I unpacked it, I immediately knew something was awry because the laptop didn't look anything like the one I agreed to purchase. Upon further examination, I found damage in several places on the laptop case. On the underside of the laptop, the factory service tag/model/serial # sticker had been removed and it had been replaced with a counterfeit sticker. When I called Sony to inquire about the serial number on this sticker, they said that it was a "incomplete serial number." Lastly, after powering on the laptop, there were numerous telltale signs indicating that the laptop was used and not new. I am sorry to hear about what happened and I wish you good luck.