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  • Report:  #847583

Complaint Review: LOW COUNTRY VAN LINES - Internet Internet

Reported By:
shelly - charlotte, North Carolina, United States of America
Submitted:
Updated:

LOW COUNTRY VAN LINES
236 NORTH FEDERAL HIGHWAY Internet, 33004 Internet, United States of America
Phone:
866-326-3186
Web:
www.lowcountryvanlines.com
Categories:
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They showed up late, banged up the walls, dropped items, scratched doors, and broke items in my home.. items were MIA for over a month, they wouldn't respond to me or let me know ETA for delivery until the POLICE and local news stations started calling them with questions, my items were to be delivered BY July 11th (picked up July 1st) and my items didn't show up until dozens of phone calls on my part for 39 days. When they showed up they demanded an additional $400 cash to release my stuff, it was a subcontracted of a subcontracted of a subcontracted moving company. my items were wet, dirty, broken and banged up very bad.. you can see obvious signs of vandalism. there was a used condom wrapper on my mattress wrapped up poorly in plastic wrap, covered in mud and still wet. it looked like a family of raccoons lived in my items for a month. Half of the stuff was stolen, the rest broken. about 80% of my things ruined or stolen.. the others have a rancid stagnant smell or are broken. I'd rather pay a mule to drag my items cross country - I'm sure they'd be in the same condition or better in this scenerio. Filed a claim via BBB and online as well as the Charlotte Mecklenburg Police Department. CSI Claim ID: 9039CSI Claim Number: 190-145



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