Brian G
middletown,#2Author of original report
Sat, March 23, 2013
first of all, id like to thank you for the address correction. i appriacate the help with that.
second, i would like to take this time to re-explain the fact that i did in fact read the BOL, as you like to call it and did in fact sign that i was claiming damage. sorry if that wasnt clear. next, look closely at the first picture of the car. there isnt any clear coat missing on the car and i am suprised that you didnt bother to look at this, because you seem so informed. i would like to point out to you or anyone else that would like to clime in, that i didnt go about this to hurt someone nor did i intend to use ripoff report, however, i have been wronged by this trucking company. this damage WAS caused by the HYDRAULIC fluid. it is just as corrosive as brake fluid. it acts fairly quickly and doesnt take months. so instead of protecting a fellow trucking company lets be truthful here. further more those "OLD SPOTS" you are refuring to cant possibly be old and the paint on the car is in otherwise wonderful condition, again, look at the first pic of the car. that clearly shows the paint and condition and lack of clearcoat missing.. so please, lets be honest. hydraulic fluid can do this and it can do this in a relativily short amount of time.
now, back to the fact that Raul wont return my phone calls and and the only thing he kept repeating to me was "you signed" "you signed". says alot about his character and the practices of his company and his employees.
i know cars, i know my rights and i know BAD character when i am a victom of it. So, please believe me. I AM A VICTOM OF VERY BAD BUSINESS PRACTICE AND A VERY DISHONEST COMPANY..
Thanks for listening, and please dont EVER use LOYALTY AUTO TRANSPORT
A Transport Specialist
Cape Coral,#3Consumer Suggestion
Sat, March 23, 2013
The address listed for Loyalty transport is not correct. it should be:
Loyalty Auto Transport Inc
Carrier 3620 Robin ave.
Mcallen, TX 78504
Owner/Manager: Raul Aguila
Not knowing how your purchase transpired I cannot comment on if there was also a dealership issue but as someone who has over 19 years experience in moving cars, the pictures you posted is damage that would not have happened from a hydrolic fluid leak unless it sat and baked for a couple of months. Those spots are plain old defects in the clearcoat from being left out in the hot sun. We see it all the time here in the south.
We see many transporters these days that don't speak english. However the BOL you signed should have been in english and people need to read before signing. Normally is states you agree that the vehicle has been received in good condition unless noted otherwise.
ANYONE, if you are receiving a vehicle, the driver needs the BOL signed. Before signing, READ the statement telling you what you are signing. NOTE any damage on that paperwork and sign your name under your statement. This basically helps you with your claim as it says to the insurance company: " Yes, I received my car But I found some issues with it at the delivery that need to be addressed"
An Informed Consumer is a Difficult Target for Rip Off Artists