- Report: #1257215
Complaint Review: Luminant Skin - Nashville, Tennessee
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Author Not Confirmed
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Luminant Skin
1845 Elm Hill Pike Nashville,, 37210 Tennessee, USA
Phone:
8557685677
Web:
http://www.luminantskin.com/
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Business Rating:
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Luminant Skin Sirka Marketing Group, LLC Lies after Lies, Deceitful, and Disrespectful! Nashville, Tennessee
I purchased a face cream named Luminant Skin on a 14 day trial, I had purchased the item on September 10, as told that I would receive the product within two business days, I received the product on September 12, my trial date would end I assumed on September 26, being that that would be 14 days.
Well I called the company up on September 23, letting them know that I did not care for thier product, and the operator I spoke to ignored what I was saying , and insisted to offer 50% discount on the actual price, I would reply, " no thanks" then he would put me on hold again, then would come back on the line with another offer, and hardly would let me get a word in. I asked why was I offered a discount when I haven't purchased anything and that I am calling within my 14 day trial, and he refused to honor what I had to say. I ask to speak to his supervisor and again I was put on hold. This went on for twenty minutes I finally told him that I will call back at another time to speak to someone else.
The next day the same situation but now I am told that I was suppose to have called to request that my 14 day trial be changed, I just told the girl look, if your company says that you will have the product in two days then I am sure that they are aware that the trial period starts on the day of the delivery not the purchase date. How can anyone even think that a trial date starts from the date you purchased the item. Anyone who thinks in those terms, needs to go back to school. The company is a fraud who really wants to mess with peoples minds.
This world is so corrupted, why does everyone want a piece of that action. I hope justice and karma comes their way, because I am sure that I am not the only person that they are doing this too.
Maye,
Sylmar, California
