Odewred a antiaging cream from company advertisxed free sample. I had to pay shipping and handling. Received box with a the skin cream and a postcard and nothing on the postcard as to the charges. When my bank account was over drawn I saw I was charged $93.00 for this product. I tried calling and they wanted my card# and I refused to give this out to them. Just a few days ago my bank was charged another $98.60 and another monthly supply was received. I called in today again and told them I ham reporting to the BBB and want my money back but they refused.
Ken
Colorado,#2Consumer Suggestion
Thu, January 30, 2014
This is on Luminant Skin's trial ordering page just below and left of the trial ordering form..
By placing my order, I agree to the Terms of Offer, which explain that I must cancel within 14 days of today to avoid enrollment in monthly delivery program, which ships fresh supply and charges $99.99 upon the end of the trial period, and subsequently $99.99 with $9.99 shipping and handling monthly thereafter. It will appear on your statement as Black Diamond NOW 1-800-574-6159. You will be charged on same card provided today. If you wish to cancel, please call: 1-800-574-6159
It's not hidden or even in fine print. Guess you somehow missed this and Ripped YOURSELF off.
" I ham reporting to the BBB and want my money back but they refused."
What, exactly are you reporting to the BBB? Try the FTC too, you'll get the same result.