- Report: #1119584
Complaint Review: Luminant Skin - Savannah Georgia
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Author Not Confirmed
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Luminant Skin
10701 Abercom St Savannah, 31420 Georgia, USA
Phone:
1-855-260-8634
Web:
www.luminantskin.com
Categories:
Business Rating:
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Luminant Skin Agreed for sample to be sent for a price of shipping and handling $4.95. Ended up being charged $98.60 twice Savannah Georgia
Odewred a antiaging cream from company advertisxed free sample. I had to pay shipping and handling. Received box with a the skin cream and a postcard and nothing on the postcard as to the charges. When my bank account was over drawn I saw I was charged $93.00 for this product. I tried calling and they wanted my card# and I refused to give this out to them. Just a few days ago my bank was charged another $98.60 and another monthly supply was received. I called in today again and told them I ham reporting to the BBB and want my money back but they refused.
1 Updates & Rebuttals
Ken
Colorado,Here's what you should do in the future when accepting these "free trials"..
#2Consumer Suggestion
Thu, January 30, 2014
This is on Luminant Skin's trial ordering page just below and left of the trial ordering form..
By placing my order, I agree to the Terms of Offer, which explain that I must cancel within 14 days of today to avoid enrollment in monthly delivery program, which ships fresh supply and charges $99.99 upon the end of the trial period, and subsequently $99.99 with $9.99 shipping and handling monthly thereafter. It will appear on your statement as Black Diamond NOW 1-800-574-6159. You will be charged on same card provided today. If you wish to cancel, please call: 1-800-574-6159
It's not hidden or even in fine print. Guess you somehow missed this and Ripped YOURSELF off.
" I ham reporting to the BBB and want my money back but they refused."
What, exactly are you reporting to the BBB? Try the FTC too, you'll get the same result.
