- Report: #1411160
Complaint Review: Luna skin care - Internet
Reported By:
Mamie -
Spartanburg, South Carolina, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Luna skin care
Internet, United States
Phone:
925-235-2107
Web:
http://lunaskincare.net/
Categories:
Business Rating:
(0)
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Luna skin care Rip off Internet
Placed order on OCT 17th-2017.. Order # 2BC4EDA68C. for 17 day free trial .
I paid only for shipping cost of $10.90 auto/withdraw on Oct 18th. which was the shipping cost I paid for a FREE TRIAL offer.Then unknowingly to me they with drawed $89.95 on Nov.3rd 2015 , 14 days later.
I called on Nov. 3 rd and ask why they took $89.95 out of my account for a 17 day FREE TRIAL ???
Lady said OH! do you wish to cancel your order ? I said what order ?
I only orderd a FREE TRIAL. she ask me why I wanted to cancel my order.
Well for #1. I hadn't had the product long enough to decide if I liked it.#2 again I only wanted to try the FREE product.
She says do you wish to cancele the order then .. I said please and please refund my money.
She then told me that they would not refund the $89.95 because it was what I agreed on.
OH no...I only agreed to TRY A FREE PRODUCT !What a RIP OFF !!!.. At that time She canceled my so called order..took my money and I have NOT recieved any other products in which I feel I'm intitled too for the $98.95.
I only recieved the two little bottles of the products that I had already paid the shipping charge of $10.90. Please please help me get my money back.
Thank you
