I viewed the Lux style website looking at the Black Head killer Product. I was going to order but changed my mind and left the website. A few days later I got an email telling me that my order had been sent. I emailed them back and told them that I didn't order anything, which they ignored. It took ages for the product to arrive. In the meantime they sent me emails telling me they had added a late payment fee, and then another late payment fee appeared and then a third makingt a total of $64 to pay. Each time ignoring my emails that I didn't order from them. They told me that they were going to take me to a debt collection agency.