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  • Report:  #1346023

Complaint Review: Lux style International - Nationwide

Reported By:
GemmaB - Kingston, Oregon, Canada
Submitted:
Updated:

Lux style International
Nationwide, USA
Web:
https://my.luxstyleup.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 I was curious to find out what the best face mask products are out there, when I stumbled upon LuxStyle. Their big selling point is all the banners that say money back guarantee. Also, it really helps them scam people out of their money without them even knowing it. Once you've registered and click to see how much the product is, you're informed that shipping varies for different countries and the shipping time are both available on the next page. What any unsuspecting potential buyer would do, I continued on. The next page wasn't shipping, it was credit card information. From any point of view, this seems sketchy, you wouldnt have to enter your credit card info before finding out the shipping info and final costs so I quit right there. I logged out and didn't think of it again. That was on the 24th of December. On the 26th, I received an email that stated "thank you for ordering" and I would receive an email when item was shipped. I replied with the correction that I didn't make the order so there must be a mistake. Sure enough the next day I see another email stating that the item was shipped. No reply of course. I went on the site and no contact just a request to return from which I flooded it with requests to cancel! Now I see all these complaints about this company doing this and I really don't understand why this isn't against the law? A store or company can't force a sale on someone unsuspecting. I won't be accepting the item if it arrives by the post office so there won't be a confirmation of pickup therefore sent back. These crooks aren't getting a single hard earned penny and I KNOW I'm not breaking the law.



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