- Report: #197510
Complaint Review: Maaco - King Of Prussia Pennsylvania
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Maaco
381 Brooks Road King Of Prussia, 19406 Pennsylvania, U.S.A.
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Maaco ripoff King Of Prussia Pennsylvania
Uh, oh...don't get MAACO! The previous owner of my car had it painted by Maaco. Maaco claims "Our work is always backed with a nationwide warranty valid at all 530 MAACO centers in the United States, Puerto Rico and Canada."
The terms of the warranty? On the bill of sale? On the website? NO! The terms are on a brochure! You may not have seen this brochure. The previous owner did not.
The paint job is poor in quality. There is a drip in the paint. The amount of overspray is incredible. The paint is peeling in less than 4 months.
Douglas
Vancouver, British Columbia
Canada
The terms of the warranty? On the bill of sale? On the website? NO! The terms are on a brochure! You may not have seen this brochure. The previous owner did not.
The paint job is poor in quality. There is a drip in the paint. The amount of overspray is incredible. The paint is peeling in less than 4 months.
Douglas
Vancouver, British Columbia
Canada
4 Updates & Rebuttals
Douglas
Vancouver,British Columbia,
Canada
Follow UP
#2Consumer Comment
Wed, June 28, 2006
Here are some of the responses from Doris E. Mason about the problems with the paint and the applicable warranty. According to Doris, the terms of warranty are in the tri-fold brochure that is labeled Limited National Warranty, and has a Q and A section. WHAT DORIS HAS NOT RESPONDED TO IS THAT THE CONSUMER NEVER RECIEVED THE TRI-FOLD BROCHURE. The brochure was never mentioned in any stage of the transaction. According to Doris, the warranty work must be completed at the original repair site. THIS CONFLICTS WITH MAACO'S OWN ADVERTISING "Our work is always backed with a nationwide warranty valid at all 530 MAACO centers in the United States, Puerto Rico and Canada." To date Doris has never appologized for the extremely poor paint job.
Douglas
Vancouver,British Columbia,
Canada
Follow UP
#3Consumer Comment
Wed, June 28, 2006
Here are some of the responses from Doris E. Mason about the problems with the paint and the applicable warranty. According to Doris, the terms of warranty are in the tri-fold brochure that is labeled Limited National Warranty, and has a Q and A section. WHAT DORIS HAS NOT RESPONDED TO IS THAT THE CONSUMER NEVER RECIEVED THE TRI-FOLD BROCHURE. The brochure was never mentioned in any stage of the transaction. According to Doris, the warranty work must be completed at the original repair site. THIS CONFLICTS WITH MAACO'S OWN ADVERTISING "Our work is always backed with a nationwide warranty valid at all 530 MAACO centers in the United States, Puerto Rico and Canada." To date Doris has never appologized for the extremely poor paint job.
Douglas
Vancouver,British Columbia,
Canada
Follow UP
#4Consumer Comment
Wed, June 28, 2006
Here are some of the responses from Doris E. Mason about the problems with the paint and the applicable warranty. According to Doris, the terms of warranty are in the tri-fold brochure that is labeled Limited National Warranty, and has a Q and A section. WHAT DORIS HAS NOT RESPONDED TO IS THAT THE CONSUMER NEVER RECIEVED THE TRI-FOLD BROCHURE. The brochure was never mentioned in any stage of the transaction. According to Doris, the warranty work must be completed at the original repair site. THIS CONFLICTS WITH MAACO'S OWN ADVERTISING "Our work is always backed with a nationwide warranty valid at all 530 MAACO centers in the United States, Puerto Rico and Canada." To date Doris has never appologized for the extremely poor paint job.
Douglas
Vancouver,British Columbia,
Canada
Follow UP
#5Consumer Comment
Wed, June 28, 2006
Here are some of the responses from Doris E. Mason about the problems with the paint and the applicable warranty. According to Doris, the terms of warranty are in the tri-fold brochure that is labeled Limited National Warranty, and has a Q and A section. WHAT DORIS HAS NOT RESPONDED TO IS THAT THE CONSUMER NEVER RECIEVED THE TRI-FOLD BROCHURE. The brochure was never mentioned in any stage of the transaction. According to Doris, the warranty work must be completed at the original repair site. THIS CONFLICTS WITH MAACO'S OWN ADVERTISING "Our work is always backed with a nationwide warranty valid at all 530 MAACO centers in the United States, Puerto Rico and Canada." To date Doris has never appologized for the extremely poor paint job.
