Dontbe
Houston,#2Author of original report
Tue, August 28, 2012
Did I mention that I knew the exact repair required? Oh, yes I did. Did I mention that I was asking for a blanket quote to cover whatever was wrong with the car? No, I did not. So butt out moron from CAnada. EYY????
Bubba Lee
REd Deer,#3General Comment
Wed, May 02, 2012
WOW
You ran into a dealer that isn't dumber than a sack of hammers.
First rule: You never ever quote a repair over the phone that your people have NOT diagnosed.
Second Rule: You have not stated the year of your vehicle, Any thing over a couple years old is likely to have hidden issues and phone quoting on that basis is plain foolish.
Third Rule: As this dealer knows that once you price over the phone you hear a click and a dial tone. You are going to go with the shop that quotes the lowest price and good shops intentionally make sure they are not the low price. For that reason anyone I have worked for won't even give phone in quotes the time of day and we would rather have absolutely nothing to do with people that shop this way.