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  • Report:  #351392

Complaint Review: Mack Camera And Video - Springfield New Jersey

Reported By:
- Knoxville, Tennessee,
Submitted:
Updated:

Mack Camera And Video
200 Morris Ave. Springfield, 07081 New Jersey, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Bought an extended warranty from Mack Camera for my Canon Xh-A1 CamCorder. They have had it for over two weeks, yet they cannot tell me when it will be repaired or when I will get it back. When I call all I get is "we'll get to it as soon as I can". Do not! I repeat Do not waste your money with these scam artists!!!!

Videoguy

Knoxville, Tennessee

U.S.A.


1 Updates & Rebuttals

Desiree

Springfield,
New Jersey,
U.S.A.
Deepest Apologies

#2UPDATE Employee

Tue, December 16, 2008

As Mack Camera's Customer Relations Supervisor, I'd like to apologize for any inconvenience we caused you. We are truly sorry that your experience with Mack Camera was not as pleasant as you anticipated. Our goal is to help customers as quickly and efficiently as possible and provide them with the highest level of customer service. If I can be of any help in the future, please feel free to contact me via email at [email protected]. Desiree Mack Camera and Video Inc.

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