- Report: #1259055
Complaint Review: Macy Stores - Dunwoody Georgia
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Macy Stores
4300 Ashford Dunwoody Rd, Dunwoody, 30346 Georgia, USA
Phone:
(770) 396-2800
Web:
http://l.macys.com/perimeter--mall-in-atlanta-ga
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Macy Stores Perimeter Mall, 4300 Ashford Dunwoody Rd, Atlanta, GA 30346(770) 396-2800 Macy In Dunwoody, Georgia Racial Profile Another Black Woman Dunwoody Georgia
Dominique Sandra Marie Lax
Phone:(((REDACTED)))
Email:(((REDACTED)))
Re:Dominique Lax desire to sue Macy store complaint for "Profiling" Violation
Date of Incident: 06/06/2015
As A Result To The Profiling: I had to do 10 days in jail, pay a 1000.00 fine and be on probation for 6 months.
Macy Customer Bill Of Rights states the following:
Macy's, Inc. prohibits profiling in our stores.
"Profiling" is defined generally as the practice of judging and addressing people based on their race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, ancestry, appearance, or any personal or physical characteristics.
Profiling is an unacceptable practice and will not be tolerated.
Macy's, Inc. is committed to ensuring that all shoppers, guests, and employees are treated with respect and dignity and are free from unreasonable searches, profiling, and discrimination of any kind in our store.
Macy's, Inc. strictly prohibits unreasonable searches and/or the profiling of customers by any employee. The participation by employees in such activities or the failure to report such instances of which they have knowledge is a violation of company policy. Employees who violate the company's prohibition on profiling will be subject to disciplinary action, up to and including termination of employment.
(Macy employee searched my bags and purse and stole 30 dollars out of my purse. Macy sent me a collection bill stating that I owe them 150.00.
I Dominique Sandra Marie Lax went to the perimeter mall in Dunwoody Perimeter Mall, 4300 Ashford Dunwoody Rd, Atlanta, GA 30346 (770) 396-2800 to go shopping at Macy with 200.00 store credit I'd saved. I was with my mom (crystal) and four year old son (((REDACTED))). I had used 45.00 of store credit when I bought my mom a pair of shoes.
I continue to shop for myself, my mom went outside of Macy patio area with my son because he was getting restless and started acting up in the store. My mom was sitting right outside of Macy entrance way, where the table and chairs are located and the children little play area.
I was in the store for a while still shopping, the items that I were going to buy was resting on top of my other Macy bag. I knew that I was taking a long time so I walk toward the Macy entrance doors but not pass the scanners device of the entrance. I was trying to tell my mom that I'm almost done, but I didn't see her. Later she told me that she took the baby to go get something to eat Chinese food to be exact.
before I knew it two Macy employee approach me and said to me let's talk about the things in your bag that you're not going to pay for. I was shocked "huh" I'm not even done shopping yet. Macy security and the other female employee told me to come with them.
They search my bag without my consent, detain me until the police arrived. While searching my bag I had 30.00 cash on me and 95.00 on my American Express card. They accused me of trying to steal over 150.00 merchandise.
They call it theft by deception 2010 Georgia Code
TITLE 16 - CRIMES AND OFFENSES
CHAPTER 8 - OFFENSES INVOLVING THEFT
ARTICLE 1 - THEFT
§ 16-8-3 - Theft by deception (here in Georgia. I lived in Arizona we could walk around the store with merchandise on our bags or cart just as long as we didn't walk outside of the store.
TITLE 16 - CRIMES AND OFFENSES
CHAPTER 8 - OFFENSES INVOLVING THEFT
ARTICLE 1 - THEFT
§ 16-8-3 - Theft by deception (here in Georgia. I lived in Arizona we could walk around the store with merchandise on our bags or cart just as long as we didn't walk outside of the store.
I was in jail for 4 days. I had to go back to court regarding this on September 30, 2015. I was given by the judge without being allowed a court appointed attorney to plead my case, the judge and DA just proceed with my trial, even though I requested for a court appointed attorney. I was sentence to 10 days in jail with 4 days time serve. I had to turn myself in October 2, 2015 to do 6 more days of jail time, pay a 1000.00 fine and 6 months probation.
I was racial profile by Macy of Dunwoody, I'm looking for an attorney that will help me sue Macy. I'm not the only black woman that Macy stores has profile by their employee's. Please help me.
Dominique Sandra Marie Lax
Macy Profiling history:
Macy's, Inc. supports the use of internal programs to test compliance with our strict prohibition against profiling practices.
Macy’s, Inc. retains security guards and/or loss prevention professionals to help provide shoppers and employees with a safe and secure shopping environment. Security guards are trained and licensed (where required under applicable state laws), including pre-employment training, on-the-job training, and regular in-service training.
Macy's, Inc. requires its employees to respect the basic civil and legal rights of any person suspected of shoplifting or other crime committed on store property.
Macy's, Inc. requires all loss prevention employees to identify themselves as members of Macy's or Bloomingdale's loss prevention department when initiating any customer contact and to willingly provide his/her name to any customer upon request. The use of excessive force or using threatening, vulgar language when apprehending or detaining suspects or in the course of performing any duties as a loss prevention representative is prohibited.
A person may be detained only in a reasonable manner and for not more than a reasonable time to permit investigation or questioning, provided an authorized employee has reasonable grounds to believe that the person so detained was guilty of criminal possession of an anti-security item or was committing or attempting to commit shoplifting on the premises.
Nothing contained herein is intended to limit any other obligations the Store may have or rights that the shopper may have under any Court decrees or under state and federal Constitutions or the laws of the State in which the Store is located.
1 Updates & Rebuttals
coast
Florida,USA
I have a question
#2Consumer Comment
Mon, October 05, 2015
“I walk toward the Macy entrance doors but not pass the scanners device of the entrance”
Sometimes the scanners are located just inside or just outside of an entrance door. Did you exit the store or did you stay within the boundary of the entrance doors?
