Mary-ann
St.Catharines,#2Author of original report
Thu, September 23, 2004
I recently went back in to Mademoiselle to make sure that my membership was not renewed. After talking to the new costumer service rep Maria, I am glad to report that all the bad people (Alsion) no longer work for the company. I was given an extention of my membership of 5 months. They will also honour the $29.00/month that I and my friends where quoted. I expected another battle, but instead found the staff to be more then willing to correct pass grievances. I would recommend anyone who has had trouble in the past to give the Gratham Mademoiselle another chance. I also had a reassessment by Stephanie and this time I felt like I was being listen to and not just taking up space. To the new staff at Mademoiselle I say WELL DONE!
Mary-ann
St.Catharines,#3Author of original report
Thu, September 23, 2004
I recently went back in to Mademoiselle to make sure that my membership was not renewed. After talking to the new costumer service rep Maria, I am glad to report that all the bad people (Alsion) no longer work for the company. I was given an extention of my membership of 5 months. They will also honour the $29.00/month that I and my friends where quoted. I expected another battle, but instead found the staff to be more then willing to correct pass grievances. I would recommend anyone who has had trouble in the past to give the Gratham Mademoiselle another chance. I also had a reassessment by Stephanie and this time I felt like I was being listen to and not just taking up space. To the new staff at Mademoiselle I say WELL DONE!
Mary-ann
St.Catharines,#4Author of original report
Thu, September 23, 2004
I recently went back in to Mademoiselle to make sure that my membership was not renewed. After talking to the new costumer service rep Maria, I am glad to report that all the bad people (Alsion) no longer work for the company. I was given an extention of my membership of 5 months. They will also honour the $29.00/month that I and my friends where quoted. I expected another battle, but instead found the staff to be more then willing to correct pass grievances. I would recommend anyone who has had trouble in the past to give the Gratham Mademoiselle another chance. I also had a reassessment by Stephanie and this time I felt like I was being listen to and not just taking up space. To the new staff at Mademoiselle I say WELL DONE!